PRINT SHOP WORX SUPPORT

Suppliers

Find clear, step-by-step help for every part of Print Shop Worx. Use this support hub to learn how to manage customers, quotes, invoices, production, stock, purchasing, marketing, reports, and workspace settings.

Setting Up Suppliers Guide

Supplier Screen Overview

The Supplier Maintenance screen allows users to:

  • Add new suppliers
  • Store contact information
  • Manage supplier records
  • Track Purchase Orders
  • Link suppliers to products
  • Maintain purchasing workflows

The Suppliers screen is commonly used by:

  • Purchasing managers
  • Warehouse staff
  • Production managers
  • Administration staff
  • Business owners

Main Supplier Workflow

Step 1 — Add Supplier

Enter:

  • supplier business name
  • contact information
  • supplier notes

This creates the supplier record.


Step 2 — Add Contact Details

Store:

  • contact person
  • supplier email
  • phone number
  • ordering details

This improves supplier communication.


Step 3 — Set Active Status

Only Active suppliers are available for:

  • Purchase Orders
  • stock receiving
  • supplier selection
  • purchasing workflows

Inactive suppliers remain stored for historical reference.


Step 4 — Save Supplier

Click:

Create Supplier
to save the supplier record.

Step 5 — Use Supplier in Purchasing

Once saved, suppliers become available in:

  • Purchase Orders
  • Stock Control
  • Catalog & Stock
  • Receiving workflows

Supplier Information Fields

Supplier Name

Stores the official supplier business name.

Examples:

  • JB’s Wear
  • AS Colour
  • Biz Collection
  • Gildan
  • Winning Spirit

The supplier name is used across:

  • Purchase Orders
  • reporting
  • stock receiving
  • catalog linking

Contact Name

Stores the primary supplier contact person.

Useful for:

  • ordering
  • delivery coordination
  • pricing discussions
  • support communication

Email Address

Stores the supplier email address used for:

  • Purchase Orders
  • confirmations
  • supplier communication
  • delivery updates

Phone Number

Stores supplier phone details.

Useful for:

  • urgent ordering issues
  • delivery coordination
  • order follow-up

Notes

Stores internal supplier notes.

Examples:

  • preferred ordering methods
  • delivery requirements
  • lead times
  • payment agreements
  • account notes

Notes are for internal use only.


Supplier Status

Active

Active suppliers can be:

  • selected on Purchase Orders
  • linked to products
  • used in stock receiving
  • included in purchasing workflows

Inactive

Inactive suppliers:

  • remain stored in the database
  • preserve historical records
  • cannot be used for new Purchase Orders

Purchase Order Integration

Suppliers integrate directly with:

  • Purchase Orders
  • stock receiving
  • catalog purchasing
  • inventory replenishment

Supplier integration allows businesses to:

  • create supplier orders
  • email Purchase Orders
  • track deliveries
  • receive stock into inventory

Supplier Catalog Integration

Suppliers may be linked directly to:

  • products
  • stock items
  • catalog items

This helps businesses:

  • track supplier pricing
  • manage sourcing
  • monitor supplier inventory
  • improve purchasing workflows

Supplier Purchasing Workflow

Typical workflow:

 
Create Supplier
→ Link Products
→ Create Purchase Order
→ Receive Inventory
→ Track Supplier Activity
 

Best Practices

Keep Supplier Information Updated

Regularly review:

  • contact details
  • supplier emails
  • ordering contacts
  • lead times
  • purchasing notes

Use Notes for Internal Communication

Store:

  • ordering instructions
  • account requirements
  • supplier preferences
  • delivery procedures

Review Inactive Suppliers

Archive suppliers no longer used to:

  • reduce clutter
  • improve workflow accuracy
  • simplify purchasing

Track Supplier Performance

Monitor:

  • delivery reliability
  • pricing consistency
  • stock availability
  • order accuracy

Common Problems

Supplier Not Appearing

Check:

  • supplier status is Active
  • search filters
  • user permissions

Supplier Missing in Purchase Orders

Check:

  • supplier saved correctly
  • supplier marked Active
  • tenant data assigned correctly

Missing Contact Information

Review:

  • email address
  • phone number
  • contact person fields

Duplicate Suppliers

Avoid creating:

  • duplicate supplier names
  • duplicate purchasing records

Use consistent supplier naming conventions.


Related Areas

The Suppliers module connects with:

  • Purchase Orders
  • Stock Control
  • Catalog & Stock
  • Accounting
  • Inventory Receiving
  • Cost Tracking
  • Reporting

Summary

The Suppliers module is a core purchasing and inventory management feature inside Print Shop Worx.

Proper supplier management improves:

  • purchasing workflows
  • inventory accuracy
  • supplier communication
  • stock replenishment
  • production planning
  • operational efficiency

A structured supplier system helps businesses maintain reliable purchasing records while supporting accurate stock and production workflows.

Getting Started

First login, workspace setup, users, permissions, and the basics of using Print Shop Worx.

Sales & Customers

Manage customers, quotes, invoices, sales workflow, pricing groups, and customer approvals.

Production & Stock

Track production jobs, stock allocation, purchase orders, suppliers, scan workflows, and job readiness.

Featured Support Articles

These are the key support articles most users should read first. Duplicate this section in Elementor if you want to add more featured articles later.

1

First Login & Password Setup

Learn how to sign in for the first time, set your password, and confirm your workspace access.

2

Customers

Create and manage customers, contact details, delivery addresses, pricing groups, and account notes.

3

Quotes

Create quotes, add products and services, check pricing, send to customers, and convert approved work.

4

Invoices

Create invoices, send them to customers, record payment, and release paid work into production.

Browse by Workflow

Use workflow groups to keep support easy to navigate. This layout is fully editable in Elementor, so you can rename sections, change links, and replace images as the app grows.

  • Sales: Customers, Quotes, Invoices, Sales Workspace, CRM.
  • Production: Production Queue, Production Workflow, Scan Console.
  • Inventory: Product Setup, Stock Allocation, Purchase Orders, Suppliers.
  • Admin: Workspace Setup, Users, Permissions, Reports.
  • Marketing: Campaigns and Social Scheduler.

Workflow image placeholder

Replace this with a screenshot or graphic showing the main Print Shop Worx workflow areas.

Recommended setup

Create your support pages as normal WordPress pages, then edit each one directly in Elementor using the same article layout.

URL structure

Use clean links such as /support/customers/, /support/quotes/, /support/invoices/, and /support/production-workflow/.

Maintenance tip

When you add a new feature to Print Shop Worx, duplicate an existing support article page and update the text, images, and buttons.

Need help with Print Shop Worx?

Book a demo or contact support if you need help setting up your support pages or using Print Shop Worx.