Suppliers
Find clear, step-by-step help for every part of Print Shop Worx. Use this support hub to learn how to manage customers, quotes, invoices, production, stock, purchasing, marketing, reports, and workspace settings.
Setting Up Suppliers Guide
Supplier Screen Overview
The Supplier Maintenance screen allows users to:
- Add new suppliers
- Store contact information
- Manage supplier records
- Track Purchase Orders
- Link suppliers to products
- Maintain purchasing workflows
The Suppliers screen is commonly used by:
- Purchasing managers
- Warehouse staff
- Production managers
- Administration staff
- Business owners
Main Supplier Workflow
Step 1 — Add Supplier
Enter:
- supplier business name
- contact information
- supplier notes
This creates the supplier record.
Step 2 — Add Contact Details
Store:
- contact person
- supplier email
- phone number
- ordering details
This improves supplier communication.
Step 3 — Set Active Status
Only Active suppliers are available for:
- Purchase Orders
- stock receiving
- supplier selection
- purchasing workflows
Inactive suppliers remain stored for historical reference.
Step 4 — Save Supplier
Click:
Create SupplierStep 5 — Use Supplier in Purchasing
Once saved, suppliers become available in:
- Purchase Orders
- Stock Control
- Catalog & Stock
- Receiving workflows
Supplier Information Fields
Supplier Name
Stores the official supplier business name.
Examples:
- JB’s Wear
- AS Colour
- Biz Collection
- Gildan
- Winning Spirit
The supplier name is used across:
- Purchase Orders
- reporting
- stock receiving
- catalog linking
Contact Name
Stores the primary supplier contact person.
Useful for:
- ordering
- delivery coordination
- pricing discussions
- support communication
Email Address
Stores the supplier email address used for:
- Purchase Orders
- confirmations
- supplier communication
- delivery updates
Phone Number
Stores supplier phone details.
Useful for:
- urgent ordering issues
- delivery coordination
- order follow-up
Notes
Stores internal supplier notes.
Examples:
- preferred ordering methods
- delivery requirements
- lead times
- payment agreements
- account notes
Notes are for internal use only.
Supplier Status
Active
Active suppliers can be:
- selected on Purchase Orders
- linked to products
- used in stock receiving
- included in purchasing workflows
Inactive
Inactive suppliers:
- remain stored in the database
- preserve historical records
- cannot be used for new Purchase Orders
Purchase Order Integration
Suppliers integrate directly with:
- Purchase Orders
- stock receiving
- catalog purchasing
- inventory replenishment
Supplier integration allows businesses to:
- create supplier orders
- email Purchase Orders
- track deliveries
- receive stock into inventory
Supplier Catalog Integration
Suppliers may be linked directly to:
- products
- stock items
- catalog items
This helps businesses:
- track supplier pricing
- manage sourcing
- monitor supplier inventory
- improve purchasing workflows
Supplier Purchasing Workflow
Typical workflow:
Create Supplier
→ Link Products
→ Create Purchase Order
→ Receive Inventory
→ Track Supplier ActivityBest Practices
Keep Supplier Information Updated
Regularly review:
- contact details
- supplier emails
- ordering contacts
- lead times
- purchasing notes
Use Notes for Internal Communication
Store:
- ordering instructions
- account requirements
- supplier preferences
- delivery procedures
Review Inactive Suppliers
Archive suppliers no longer used to:
- reduce clutter
- improve workflow accuracy
- simplify purchasing
Track Supplier Performance
Monitor:
- delivery reliability
- pricing consistency
- stock availability
- order accuracy
Common Problems
Supplier Not Appearing
Check:
- supplier status is Active
- search filters
- user permissions
Supplier Missing in Purchase Orders
Check:
- supplier saved correctly
- supplier marked Active
- tenant data assigned correctly
Missing Contact Information
Review:
- email address
- phone number
- contact person fields
Duplicate Suppliers
Avoid creating:
- duplicate supplier names
- duplicate purchasing records
Use consistent supplier naming conventions.
Related Areas
The Suppliers module connects with:
- Purchase Orders
- Stock Control
- Catalog & Stock
- Accounting
- Inventory Receiving
- Cost Tracking
- Reporting
Summary
The Suppliers module is a core purchasing and inventory management feature inside Print Shop Worx.
Proper supplier management improves:
- purchasing workflows
- inventory accuracy
- supplier communication
- stock replenishment
- production planning
- operational efficiency
A structured supplier system helps businesses maintain reliable purchasing records while supporting accurate stock and production workflows.
Getting Started
First login, workspace setup, users, permissions, and the basics of using Print Shop Worx.
Sales & Customers
Manage customers, quotes, invoices, sales workflow, pricing groups, and customer approvals.
Production & Stock
Track production jobs, stock allocation, purchase orders, suppliers, scan workflows, and job readiness.
Featured Support Articles
These are the key support articles most users should read first. Duplicate this section in Elementor if you want to add more featured articles later.
First Login & Password Setup
Learn how to sign in for the first time, set your password, and confirm your workspace access.
Customers
Create and manage customers, contact details, delivery addresses, pricing groups, and account notes.
Quotes
Create quotes, add products and services, check pricing, send to customers, and convert approved work.
Invoices
Create invoices, send them to customers, record payment, and release paid work into production.
Browse by Workflow
Use workflow groups to keep support easy to navigate. This layout is fully editable in Elementor, so you can rename sections, change links, and replace images as the app grows.
- Sales: Customers, Quotes, Invoices, Sales Workspace, CRM.
- Production: Production Queue, Production Workflow, Scan Console.
- Inventory: Product Setup, Stock Allocation, Purchase Orders, Suppliers.
- Admin: Workspace Setup, Users, Permissions, Reports.
- Marketing: Campaigns and Social Scheduler.
Workflow image placeholder
Replace this with a screenshot or graphic showing the main Print Shop Worx workflow areas.
Recommended setup
Create your support pages as normal WordPress pages, then edit each one directly in Elementor using the same article layout.
URL structure
Use clean links such as /support/customers/, /support/quotes/, /support/invoices/, and /support/production-workflow/.
Maintenance tip
When you add a new feature to Print Shop Worx, duplicate an existing support article page and update the text, images, and buttons.
All Support Article Links
Use this list as your built-in link map. Update or remove links if your page slugs are different.
- Welcome to Print Shop Worx
- First Login & Password Setup
- Customers
- Customer Portal
- Quotes
- Invoices
- Sales Workflow & CRM
- Sales Workspace
- Pricing Groups & Customer Pricing
- Product Setup
- Services
- Production Workflow
- Production Queue
- Stock Allocation & Ordering
- Purchase Orders
- Suppliers
- Scan Console
- Reports
- Marketing Campaigns
- Social Scheduler
- Workspace Setup
- Users & Permissions
Popular Sections
Sales Workflow
Start here for customers, quotes, invoices, pricing groups, and customer approvals.
Production Workflow
Use this section for production readiness, job cards, blockers, stock, and job progress.
Workspace Setup
Use this section for business profile, users, permissions, GST, email, and pricing setup.
Need help with Print Shop Worx?
Book a demo or contact support if you need help setting up your support pages or using Print Shop Worx.