PRINT SHOP WORX SUPPORT

Services

The Services module allows businesses to create, manage, price, and organize production and business services inside Print Shop Worx.

Services represent labor, decoration methods, setup fees, production charges, and non-stock items that can be quoted, invoiced, and tracked throughout production workflows.

Start Here

The Services module is designed to support businesses offering:

  • Embroidery
  • Screen printing
  • DTF printing
  • DTG printing
  • Sublimation
  • Artwork setup
  • Digitizing
  • Freight services
  • Design services
  • Installation services

The Services module is commonly used by:

  • Sales staff
  • Production managers
  • Administration teams
  • Account managers
  • Business owners

Main Functions

The Services module allows users to:

  • Create services
  • Set service pricing
  • Assign production methods
  • Configure service variations
  • Add setup charges
  • Apply pricing groups
  • Link services to quotes and invoices
  • Track production workflows
  • Manage labor pricing
  • Organize production services

What Is A Service?

Purpose

A service is a non-stock charge or production task that can be sold to customers.

Unlike physical inventory products, services generally represent:

  • Labor
  • Decoration processes
  • Artwork preparation
  • Production setup
  • Freight
  • Consulting or design work

Why Services Are Important

Services help businesses:

  • Charge accurately for labor
  • Automate production pricing
  • Standardize service pricing
  • Improve quoting consistency
  • Track production revenue
  • Separate products from labor costs

Services Dashboard

Purpose

The Services Dashboard provides visibility into all available production and operational services.

Users can quickly:

  • Search services
  • Edit service pricing
  • View service categories
  • Manage decoration methods
  • Configure service variations

Standard Service Setup Workflow

Service Creation Process

  1. Open Services
  2. Click Add Service
  3. Enter service details
  4. Select service category
  5. Configure pricing
  6. Add variations if required
  7. Save service
  8. Use service in quotes or invoices

Service Fields

Service Name

Stores the official service name.

Examples include:

  • Left Chest Embroidery
  • Screen Print Setup
  • DTF Transfer Application
  • Artwork Vector Conversion
  • Freight Charge

The service name appears throughout the system including:

  • Quotes
  • Invoices
  • Production jobs
  • Reports

Service Description

Purpose

Provides additional information about the service.

Descriptions may include:

  • Production details
  • Setup requirements
  • Labor information
  • Pricing notes
  • Decoration specifications

Service Categories

Purpose

Categories help organize services throughout the platform.

Examples include:

  • Embroidery
  • Screen Printing
  • DTF
  • Sublimation
  • Artwork
  • Freight
  • Setup Charges

Categories improve searching and reporting.

Service Pricing

Purpose

Service pricing controls the customer-facing sell price.

Pricing may include:

  • Fixed pricing
  • Quantity pricing
  • Time-based pricing
  • Setup charges
  • Volume pricing

Cost Price

Purpose

Stores the internal business cost for performing the service.

Examples include:

  • Labor cost
  • Machine cost
  • Material usage
  • Outsourced costs

Cost pricing helps businesses track profitability.

Sell Price

Purpose

The sell price is the amount charged to customers.

Sell pricing may vary based on:

  • Pricing groups
  • Volume discounts
  • Customer agreements
  • Promotions

Setup Charges

Purpose

Setup charges cover preparation work required before production begins.

Examples include:

  • Screen setup
  • Embroidery digitizing
  • Artwork setup
  • Machine setup

Quantity Pricing

Purpose

Service pricing may automatically change based on quantity ranges.

Example:

Quantity

Price

1-10

$10 each

11-50

$8 each

51+

$6 each

Quantity pricing improves quoting accuracy for larger jobs.

Service Variations

Purpose

Variations allow businesses to create multiple service options.

Examples include:

Variation

Example

Print Size

Small / Large

Embroidery Type

Flat / 3D

Print Colors

1 Color / Full Color

Decoration Methods

Purpose

Services may be linked to specific production methods.

Examples include:

  • Embroidery
  • Screen Printing
  • DTF
  • DTG
  • Sublimation
  • Vinyl Transfer

This helps production workflows remain organized.

Artwork Services

Purpose

Artwork services may include:

  • Logo redraw
  • Vector conversion
  • Artwork cleanup
  • Mockup creation
  • Color separation

These services may be charged separately to customers.

Freight Services

Purpose

Freight services allow businesses to charge shipping and delivery fees.

Examples include:

  • Standard freight
  • Express freight
  • Local delivery
  • International shipping

Outsourced Services

Purpose

Some services may be outsourced to external suppliers.

Examples include:

  • Specialized printing
  • Laser engraving
  • Outsourced embroidery
  • Promotional product sourcing

Service Status

Active

The service is available for:

  • Quotes
  • Invoices
  • Production workflows

Inactive

Inactive services remain stored for historical reference but are unavailable for new transactions.

Service Search & Filters

Purpose

Users can search and filter services by:

  • Service name
  • Category
  • Decoration method
  • Pricing
  • Status

Service Reporting

Purpose

Service reporting helps businesses monitor:

  • Revenue by service
  • Production profitability
  • Labor usage
  • Decoration trends
  • Setup charge performance

Pricing Group Integration

Purpose

Service pricing may automatically adjust based on customer pricing groups.

Examples include:

  • Wholesale pricing
  • VIP pricing
  • Contract pricing

Production Workflow Integration

Purpose

Services integrate directly into:

  • Quotes
  • Invoices
  • Production jobs
  • Production Queue

This improves workflow automation and production tracking.

Best Practices

Use Clear Service Names

Consistent naming improves:

  • Workflow organization
  • Reporting
  • Staff understanding

Keep Pricing Updated

Regularly review service pricing to maintain:

  • Profitability
  • Labor cost accuracy
  • Supplier cost recovery

Separate Setup Charges

Clearly separate setup fees from production pricing.

This improves:

  • Customer transparency
  • Pricing accuracy
  • Profit tracking

Organize Service Categories

Well-structured categories improve:

  • Workflow efficiency
  • Reporting
  • Search functionality

Common Use Cases

Embroidery Services

Charge for:

  • Stitch count
  • Digitizing
  • Left chest embroidery
  • Cap embroidery

Screen Printing Services

Manage:

  • Screen setup
  • Multi-color printing
  • Sleeve printing
  • Oversize printing

DTF Services

Track:

  • Transfer printing
  • Heat pressing
  • Gang sheet production

Artwork Charges

Bill customers for:

  • Logo redraws
  • Artwork cleanup
  • Mockup creation

Troubleshooting

Service Not Appearing

Check:

  • Service status
  • Category setup
  • User permissions

Incorrect Pricing

Check:

  • Pricing group configuration
  • Quantity pricing
  • Service pricing rules

Service Not Linking To Production

Check:

  • Decoration method configuration
  • Workflow integration settings
  • Service category setup

Missing Variations

Check:

  • Variation configuration
  • Service setup
  • Database synchronization

Related Features

The Services module works closely with:

  • Products
  • Pricing Groups
  • Quotes
  • Invoices
  • Production Workflow
  • Production Queue
  • Customers
  • Reporting

Summary

The Services module is a core pricing and production management feature within Print Shop Worx.

Proper service management improves:

  • Pricing accuracy
  • Workflow efficiency
  • Production tracking
  • Profitability analysis
  • Customer quoting
  • Operational organization

A structured service management system helps businesses accurately charge for labor and production processes while maintaining streamlined operational workflows.

Need help with Print Shop Worx?

Book a demo or contact support if you need help setting up your support pages or using Print Shop Worx.