Print Shop Worx
v0.8.15 Beta
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New Customer Setup

Quick Start Guide

Start here before using quotes, jobs, stock, purchasing, or production. Setting these areas first keeps documents, customer emails, pricing, stock, and job workflow clean from day one.

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1. Company profile

Set your business name, trading details, address, phone, email, website, ABN/tax details, and document contact information.

Why this matters

Quotes, invoices, purchase orders, customer emails, and PDFs all use this information.

Set up company profile

2. Branding and logo bank

Upload your business logo, logo mark, and any brand assets you want to use on customer-facing documents and the tenant header.

Tip

Keep one clean horizontal logo for documents and one compact logo mark for smaller app areas.

Upload logos and branding

3. Payment settings

Set bank/payment details, tax settings, invoice notes, payment terms, and the payment-before-job rule.

PSW workflow rule

Jobs should only be created or started after payment. This keeps the quote → invoice → payment → job workflow stable.

Review payment settings

4. Users and roles

Create staff users and check permissions before inviting anyone to the app.

  • Admin users manage settings, users, pricing, and permissions.
  • Sales users handle quotes and invoices.
  • Production/warehouse users can focus on jobs, stock, and receiving.
Set up usersReview permissions

5. Email setup and templates

Set your sending details and review templates for quotes, invoices, artwork approval, job updates, review requests, and customer messages.

Set up emailCreate email templates

6. Products, services, and pricing

Add your commonly sold products, service charges, decoration services, customer pricing groups, and supplier details.

Start small

Add a few real products and services first, then expand the catalogue once your first test workflow is working.

Open Products & ServicesSet pricing groups

7. Customer portal and approvals

Review portal settings used for customer-facing links, artwork approvals, and future customer access.

Artwork files can be attached to jobs and sent to customers for approval before production.

Review portal settings

8. First test workflow

After settings are done, run one complete internal test before using real customer work.

  1. Create or check one customer.
  2. Create a quote.
  3. Convert the quote to an invoice.
  4. Mark the invoice paid.
  5. Create the job.
  6. Attach artwork and send approval.
  7. Check stock/shortfalls and purchasing if needed.
CustomersSalesJobs

Recommended setup order for Force Workwear

Step 1
Company profile
Step 2
Branding
Step 3
Payment settings
Step 4
Users and permissions
Step 5
Email templates
Step 6
Products & services
Step 7
Pricing groups
Step 8
First test workflow